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Mental Ray 2015 Satellite setup problem

output window image Mental Ray 2015 satellite

We have recently updated our Maya license to the 2015 version. There are some very good new features for mental ray however we noticed that Mental Ray Satellite doesn't work just after installing in Windows environments. We haven't tested it in Mac or Linux environments.

Even following the same installation and configuration procedure that we used in the older versions we will get an error message in the output window similar to this:

MSG  0.0 8 MB info : adding new host 1 (rendernode01:7415)
MSG  0.0 8 MB warn   012229: could not connect to host:port rendernode01:7415 - A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. (IPv6)
MSG  0.0 8 MB warn   012229: could not connect to host:port rendernode01:7415 - A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. (IPv4)
MSG  0.0 8 MB error  011228: mi_msg_connect: failed to create active socket
MSG  0.0 8 MB error  011706: cannot add host rendernode01:7415

Or this:

MSG  0.0 8 MB error  011513: slave 1 died at handshake
MSG  0.0 8 MB error  011123: cannot receive welcome message from host 1 (active)
MSG  0.0 8 MB error  011706: cannot add host rendernode01:7415

The solution we have found consists in installing the Microsoft Visual C++ 2012 package even on the machines that only have Mr Satellite installed.

To make the distributed rendering feature work in Mental Ray for Maya 2015 you have to manually install the Microsoft Visual C++ 2012 package on the computers that will run Satellite.

This is a package that is installed automatically with Maya in Windows environments and apparently it's also required by Mental Ray. This oversight by Autodesk is very strange, especially considering that there was the same problem in Maya 2013.

Where can I find this file?

If you don't want to donwload it directly from Microsoft's website on this page, you can find it in the folder created by the autoextracting Maya installation file.
Usually the path is: C:\Autodesk\Autodesk_Maya_2015_dlm\3rdParty\x64\VCRedist\2012\vcredist_x64.exe.

We also noticed that, probably due to the missing libraries, the RaySat2015Server service doesn't start automatically after booting windows. So if Satellite is still not working I suggest you to check if this service is actually running.

I hope that this article will spare you some headaches.

Paolo Mazzoccato, fondatore Fisheye Studio

Paolo Mazzoccato

Founder of Fisheye Studio and computer graphics addicted since 1996. When tecnology let's me down I find comfort in my cats' purrs.

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